#Vip access not working on new phone install#

Make sure that your device has the right date and time configured.

Please enter the Artist/Band name in the EVENT NAME field on the form. In the Contact Form above, make sure you provide the email address and phone number you used to register for the Verified Fan pre-sale. If your code still isnвЂ™t working, please contact Fan Support. The VIP Access application may have gotten out-of-sync with the time server. You must enter the access code exactly how it appears in your text or email. The Enterprise Manager logs into the portal and clicks on Manager user, located under the My Account menu, selects the users name and then clicks Remove credential.

#Vip access not working on new phone install#

Only your Enterprise Manager can remove your credential. Option 1 Install the VIP Access App for Mobile Installation Instructions - VIP Access for Mobile (Recommended) For Apple and Android devices, go to your App store and search for VIP Access. To locate the Credential ID, first launch the VIP Access application and the 12 character Credential ID is located on the main page. You will also need to enter the security code, which is a 6-character code. Symantec VIP Access app allows for both push functionality automatically authenticating you on your mobile device or for manual entering of the security. You will be prompted the first time you log in to your portal account to register the VIP Access credential. Where do I get a VIP Access credential?Д¬lick here to get a VIP Access credential VIP Access credential How do I register the VIP credential? VIP Access generates a new security code automatically every 30 seconds. Then, sign in to from your desktop with your user name, password, and the unique security code.

To use VIP Access credential, launch the VIP application from your mobile phone or desktop, and note the unique security code. VIP Access credential helps protect your accounts and your identity by requiring a higher level of security when you conduct online transactions.